Contacting member support
In the royalQ App you have the possibility to contact member support to ask for information or help in solving a problem. To have this function check that you have installed this version of the app on your smartphone.
>> Official App <<
From the Homepage click on "mine"
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Select "RoyalQ Feedback"
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Choose the category that comes closest to your question to ask.
![](images/1728d3e5-72c2-4afe-a262-69e3ac2c7d59.jpg)
Write down your problem in detail so that the RoyalQ Team can help you and click "Submit". Usually the reply arrives within 24 hours.
![](images/e2ba48fc-eb85-4786-9fe7-80f00e1e1daa.jpg)
When the Staff will answer you, you will find the message on "News"
![](images/4e93f246-b9ed-47da-ac55-4a9cdaed9cae.jpg)
Email RoyalQ support Team
Royalquantify@gmail.com